- Term: 6 months
- Rate: 5.25%
- Minimum Deposit: $5,000.00
STRIP STEEL COMMUNITY FEDERAL CREDIT UNION IS BRINGING ITS MEMBERS A NEW ONLINE BANKING EXPERIENCE. IT IS CALLED VIRTUAL BRANCH! VIRTUAL BRANCH BRINGS A HERITAGE OF DEEP, FEATAURE-RICH DIGITAL BANKING TECHNOLOGY TO ELEVATE YOUR ONLINE BANKING EXPERIENCE. WITH INTEGRATED DIGITAL ECOSYSTEM, YOU CAN EASILY NAVIGATE AN INTUITIVE INTERFACE THAT WILL BRING ALL OF YOUR FINANCIAL SERVICES TOGETHER IN ONE PLACE.
BECAUSE OF THIS, WE MUST DISCONTINUE OUR ACH SERVICES THAT YOU NOW HAVE WITH NET BRANCH. THE COMPANY THAT INTERFACES TO DO THESE TRANSACTIONS CANNOT DO THEM IN THE NEW SOFTWARE ENVIRONMENT. THEREFORE MARCH 15TH THOSE MEMBERS WHO ARE DOING INTERNAL ACH’S THRU THEIR NETBRANCH WILL NO LONGER BE ABLE TO DO THIS. THIS INCLUDES PAYING THEIR CREDIT CARDS, LOANS, ETC. YOU CAN DO THIS ON BILL PAY WITH NO CHARGE UNTIL THE NEW ONLINE BANKING SITE IS READY. OR YOU CAN REQUEST THAT WE DO IT INTERNALLY AT THE CREDIT UNION EITHER ACH OR WIRE TRANSFER.
WE APOLOGIZE FOR ANY INCONVENIENCE IN THIS MATTER BUT A BETTER AND MORE SECURE WEBSITE WILL BE YOUR REWARD FOR YOUR PATIENCE.
NEW PHONE NUMBER FOR OUR FRAUD CALL CENTER PLEASE USE.
IF YOU HAVE FRAUDULENT TRANSACTIONS ON YOUR ACCOUNT FROM YOUR DEBIT CARD AND THERE IS A PHONE NUMBER THERE, PLEASE CALL THAT PHONE NUMBER AND ADVISE THE MERCHANT THAT THEY ARE NOT YOURS. SOMETIMES IT IS EASIER AND FASTER TO GET THEM TO REVERSE THEM RATHER THAN OUR FRAUD DEPARTMENT DISPUTING THEM.
IF THAT DOESN’T WORK, THEN CALL OUR FRAUD DEPARTMENT FOR DEBIT TRANSACTIONS AT 833-604-0693 OPEN 24 HOURS 7 DAYS A WEEK.
We are excited to offer you a 24/7 call center for your debit and credit card needs.
PLEASE CALL 833-604-0693 to report a card lost/stolen, to initiate a dispute for fraud or non-fraud transactions or for questions about the card account use. f you have lost your debit card or need information regarding your debit card. When the call center calls you regarding your debit cards and leaves a message, the numbers for voice and email communications will be – 833-763-2013 and for text communications it will be 833-763-2014
For your credit card please report to the following number : 866-539-9029.
Also make sure that all your contact information is always up to date because persons from our call center will call you also when there is unusual activity on your account. We are constantly striving to keep your information and your money safe.
We also provide you with a mobile application that can be downloaded from Apple and/or Google Play called CARD VALET. This will once you have set it up you can put all your Strip Steel Cards on this application, see your balances and transactions and shut the card off yourself and turn it back on at your convenience.
Call the office and we’ll help you out if you need some assistance to set it up